Shipping policy
Welcome to Rahaman Enterprise. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing your order.
Shipping Coverage
We currently deliver to most serviceable locations across India.
Payment Method
We offer Cash on Delivery (COD) for eligible orders and serviceable PIN codes. COD availability may vary depending on your location.
Order Processing
- Orders are processed within 1–2 business days after order confirmation.
- Orders are processed from Monday to Saturday, excluding public holidays.
- During festivals, sales, or periods of high order volume, processing times may be slightly extended.
Estimated Delivery Time
After your order has been dispatched, it is typically delivered within 5–7 business days.
Delivery times are estimates and may vary due to:
- Customer location
- Courier partner availability
- Weather conditions
- Public holidays
- Natural disasters or other unforeseen circumstances
Orders to remote or rural locations may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable). You can use this tracking number to monitor the progress of your shipment.
Failed Delivery Attempts
If delivery cannot be completed because of an incorrect shipping address, the recipient is unavailable, or the order is refused, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include your order number along with clear photos of the product and packaging so we can investigate and resolve the issue promptly.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays caused by courier services, weather conditions, government restrictions, strikes, or other circumstances beyond our control may occur. We appreciate your patience and understanding.
Contact Us
If you have any questions about your order or our shipping policy, please visit:
Or contact our customer support through the contact information available on our website.
This policy is suitable for a Shopify store offering Cash on Delivery (COD) with an estimated delivery time of 5–7 business days and aligns with common e-commerce shipping policy practices.